Privacy Policy

Introduction

FundTrace ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency audit and blockchain investigation services.

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you engage our services, we may collect:

• Contact information (name, email address, phone number)
• Billing information (payment details, billing address)
• Company information (for business clients)
• Communication records (emails, support tickets)

Blockchain Data

To provide our services, we analyze:

• Wallet addresses you provide for analysis
• Transaction histories associated with those addresses
• Smart contract interactions
• Public blockchain data related to your investigation

How We Use Your Information

We use the information we collect to:

• Provide and deliver our audit and investigation services
• Generate reports and documentation as requested
• Process payments and send transaction confirmations
• Communicate with you about your orders and inquiries
• Improve our services and develop new features
• Comply with legal obligations
• Detect and prevent fraud or abuse

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Encrypted storage for sensitive data
• Regular security audits and penetration testing
• Access controls and employee training
• SOC 2 Type II compliance

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will notify you promptly of any breach affecting your data.

Data Retention

We retain your personal information and project data for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

You may request deletion of your data at any time, subject to legal retention requirements. Report data is typically retained for 7 years for legal compliance purposes.

Sharing Your Information

We do not sell your personal information. We may share your information only:

• With your consent: When you authorize us to share information
• Service providers: With trusted partners who assist in our operations (payment processors, cloud hosting)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us at contact@fundtrace.io.

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve our website functionality

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.